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Testimonials

Some of the Client Testimonials Received

Many of our clients come to us as the result of ‘word of mouth’ referrals and recommendations made by friends and relatives who have wanted to share the benefits of their experience with others. The following are some examples of the comments our clients make about our service, quoted from the numerous letters we receive every year.

To Whom It May Concern:

Hema Chauhan handled the sale of my former matrimonial home with the utmost professionalism and care throughout the proceedings. She kept myself and my ex-partner up-to-date of all events relating to the sale from filtering out the most promising potential buyers, to presenting all of the offers made on the property.

Due to the sensitive nature of the sale (due to divorce), she was extremely empathic and went out of her way to ensure all parties concerned were fully involved and aware of all stages relating to the sale.

In Hema you will find a friendly yet highly proficient and qualified individual who is a pleasure to deal with on a business level.

Good luck in all of your future endeavours Hema!

Regards,

Bindu Mistry

Dear Sir

Re: Hema Chauhan

We would like to take this opportunity to thank you for helping us find a suitable property (13 Dovedale Avenue) to purchase.

We are especially grateful to Hema, with who we have been in frequent contact with over the past couple of years. She acted very professionally throughout our dealings with her, and in contrast to other sales agents, Hema clearly understood our requirements well, and consequently only recommended properties to us that met our specifications. We believe she has a very good grasp of properties in the area. In addition, in the timeframe between our offer being accepted and completion she was also very receptive and answered all our queries on the property on a timely manner. In this regard, we will strongly recommend her to other acquaintances that may be looking to buy or sell their property.

Yours sincerely

Savan H Shah & Meera Shah,

Dear Mr Howard

I would like to take this opportunity to thank you for all your kind care and attention over the last couple of months regarding the sale of my property.

I have been very pleased with your service and your Agency whom I have been using for many years as you previously let and managed my property before selling it for me.

I wish you all the best for the future and every success.

Many thanks,

Sincerely

John Watkinson

Dear Mr Howard

My husband and I would like to thank you for all your kind care and attention over the last couple of months regarding the sale of our property.

You could not have been more helpful and I must say you became a friend rather than ‘just’ an Estate Agent.

We wish you all the best for future and every success.

Many thanks,

Sincerely

Keith and Sheila Clark

Dear Allan

Re: Sale of 102 Aldridge Avenue

I would like to take this opportunity to thank you and your team for the exceptional service provided in finding a buyer for the above property. In particular, Hema has demonstrated tremendous dedication to the cause and I am genuinely astounded at the number of prospective buyers she has managed to get to view the property, particularly bearing in mind its shortfalls compared to other 3 bedroom semi’s in the same price bracket.

I would also like to commend Hema on her negotiating skills as she managed to secure a sale price above my expectation. This is particularly pleasing given the prevailing uncertainty in the housing market.

Finally, I am most grateful for your advice, enthusiasm and willingness to be flexible to accommodate my requirements. I would have absolutely no hesitation in highly recommending your company and services to others.

Thanks once again,

Yours sincerely

Steve Fernandes

Dear Hema

Now that I have broken up, I have the chance to thank you for facilitating the sale of Coniston Gardens so efficiently and professionally.

From my point of view as the seller, you answered all the questions I asked, no matter how insignificant they must have seemed to you and the fact that you always returned calls and understood my peculiar access times made life so much easier. Nearly all the other agents could not understand why I could not access calls during teaching time and some even rarely left any message just a missed call which was frustrating and a lot of other agents viewers did not keep appointments.

All the appointments you made were kept by the prospective buyers, which indicated to me that you knew your client base well and who were serious buyers and when it came to pushing the sale you did it with subtlety so that the purchaser did not feel pressurised. I was very lucky that he did not request a reduction in price before the exchange and this must have been due to you convincing him that he had a bargain.

Even though the sale has gone through, you have been there to answer any questions I have about other properties or rentals, which I know is not your area.

You are an asset to Allan’s company and represent his business well to prospective buyers.

Thank you once again,

Ros Moradian

Dear Mr Howard

I would like to take this opportunity to thank Mr Nathan from the Preston Road office for his help in finding a suitable property for myself and my daughter.

Mr Nathan was very professional and enthusiastic in dealing with my enquiry and I found this quite refreshing. Mr Nathan was able to book me in to look at 3 properties on the same day of my telephone call. He was able to decipher the type of property that I was looking for and the general location. I was very impressed with the time that he took out of his evening to accompany me and my daughter on the viewing.

Mr Nathan then continued to keep me up to date on what was available and was very sympathetic with my situation. I was in the process of selling my own property and unsure when the sale would go through.

I was most pleased when he found me a property in Chamberlayne Avenue which was of a suitable standard and situated close to my daughters present school.

Mr Nathan was very understanding and patient with myself and has excellent qualities for the role he is in.

I will definitely be using Mr Nathan’s service when it is time to re-locate.

Yours sincerely

Ms B Richardson

Dear Allan

Re: Sale of 24 Willowcourt Avenue, HA3 8ES

In particular, I would like to acknowledge Hema for delivering such a great list of prospects and being so efficient in her organising of appointments and prompt to respond to queries or issues as they arose. She is a real asset to your team, as I am sure you know, and would be grateful if you could pass on my feedback to her.

It’s been great doing business with you both.

Yours sincerely

Maria Truscott

Dear Nathan

Congratulations of getting the tenant secured for the above property

Your hard work and positive attitude in the transaction has been the key to getting this done. You have been very diligent on getting all the required documents on a timely basis by working on weekends and late during the day.

I appreciate your efforts and believe that you are a credit to your company.

Yours Truly

V Bhutoria

Alternatively, you are very welcome to inspect any of the original written testimonials held in our offices by prior arrangement.

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